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  1. What payment methods do you accept?
    We accept Visa, Mastercard, American Express (AMEX), Discover, PayPal, Apple Pay, and Google Pay. All transactions are processed in USD.
  2. What is your order processing time?
    Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays).
  3. What is the estimated delivery time?
    Transit times range from 5 to 8 business days (Monday to Friday). Delivery times may vary depending on your location and unforeseen delays.
  4. How can I track my order?
    Once your order is shipped, we will email you a tracking number within 24 hours. Use this number to monitor your package until it reaches you.
  5. Can I change my shipping address after placing an order?
    Yes, you can update your shipping address by contacting us at archronluxury1@gmail.com within 24 hours of placing your order.
  1. What is your return policy?
    Returns must be initiated within 14 days of receiving your order. To start a return, email us at archronluxury1@gmail.com with your order number and item details.
  2. What return methods are available?
    We offer three return options:
  • By Mail: Ship items to 1071 Sheridan Avenue SW, Grand Rapids, Michigan 49503, United States.
  • In-Store: Bring items to our store (contact us for details).
  • Drop-Off Location: Use one of our partnered locations (contact us for details).
  1. Who is responsible for return shipping costs?
    Customers are responsible for the cost of return shipping.
  2. Are there any restocking fees for returns?
    No, we do not charge restocking fees.
  3. Can I exchange an item?
    Yes, exchanges are accepted under the same conditions as returns. Once we receive and inspect the returned item, we will process your exchange for the replacement.
  4. How long does it take to receive a refund?
    Refunds are processed within 10 business days after we inspect the returned item(s). Refunds will be issued to the original payment method.