Cart
0
-
What payment methods do you accept?
We accept Visa, Mastercard, American Express (AMEX), Discover, PayPal, Apple Pay, and Google Pay. All transactions are processed in USD. -
What is your order processing time?
Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). -
What is the estimated delivery time?
Transit times range from 5 to 8 business days (Monday to Friday). Delivery times may vary depending on your location and unforeseen delays. -
How can I track my order?
Once your order is shipped, we will email you a tracking number within 24 hours. Use this number to monitor your package until it reaches you. -
Can I change my shipping address after placing an order?
Yes, you can update your shipping address by contacting us at archronluxury1@gmail.com within 24 hours of placing your order.
-
What is your return policy?
Returns must be initiated within 14 days of receiving your order. To start a return, email us at archronluxury1@gmail.com with your order number and item details. -
What return methods are available?
We offer three return options:
- By Mail: Ship items to 1071 Sheridan Avenue SW, Grand Rapids, Michigan 49503, United States.
- In-Store: Bring items to our store (contact us for details).
- Drop-Off Location: Use one of our partnered locations (contact us for details).
-
Who is responsible for return shipping costs?
Customers are responsible for the cost of return shipping. -
Are there any restocking fees for returns?
No, we do not charge restocking fees. -
Can I exchange an item?
Yes, exchanges are accepted under the same conditions as returns. Once we receive and inspect the returned item, we will process your exchange for the replacement. -
How long does it take to receive a refund?
Refunds are processed within 10 business days after we inspect the returned item(s). Refunds will be issued to the original payment method.